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support@vertical.app

Frequently asked questions

Get answers to common questions about how Vertical works and how it can help you manage your portfolio.

How does the app know when I receive a deposit?

We use secure bank integrations to detect incoming transfers in real time, allowing us to automate investments based on your configured settings.

Can I change the percentage of my deposits that get invested?

Yes — you can adjust your deposit allocation percentage anytime from your settings dashboard.

Where does my money get invested?

Your funds are allocated to a portfolio you select during onboarding, made up of ETFs or stocks based on your risk preference and investment goals.

Is my money safe during transfers and investing?

Yes — we use encrypted connections, trusted APIs like Plaid and Dwolla, and partner with SIPC-insured brokerages to keep your data and assets secure.